FAQs

We have a few simple goals at Patina:
To bring you high-quality, designer event rental furniture that sets you and your clients apart.
To constantly strive toward offering you the best service with a team that really values and cares about you – really.
and To make the rental process as seamless and easy as possible for you.

How do I go about renting stuff from Patina?

It’s pretty simple actually.
1. Dig through the site, click on the items ya want for your event or shoot and click on the heart or “add to wishlist”
2. Submit your wishlist or send an email to hello@rentpatina.com with the items ya like along with your rental dates.
3. We’ll check the availability on the items you’ve selected and respond quickly with the availbility and quote along with a delivery estimate.
4. If you want to reserve any items you’ll pay a 50% deposit to hold the items and confirm your order (you can continue to add items once the deposit is made – the remaining 50% is due 1 week prior to the big day.)
5. Sit back and relax. Our delivery specialist will reach out 1 week before your rental to get your delivery details nailed down.
6. Our friendly delivery crew will show up at the pre-determined time and set everything up for ya.
7. Your guests will marvel at your great taste.
8. We’ll come back and pick everything up once youve had enough.

What’s the deal with delivery?

We have a happy, caring and friendly full-service delivery crew at the ready.
Delivery usually runs $300 each-way for NYC and we require a 3-hour arrival window.
All deliveries are full-service and our team will help place any items wherever you’d like them to go.
Please make us aware of any stairs or tricky delivery situations so we can steer you away from any heavy items.

NYC, the Hamptons, Montauk, the Hudson Valley and Connecticut are our sweet spots.
We’d be happy to go anywhere! We’ve traveled all over the country – so just let us know where you need us and we’ll let you know if we can get there from here. The delivery costs and rental minimums vary depending on where your event is being held and how much you’ve rented.There are no rental minimums for deliveries within NYC.

I’m just interested in just a few small things, can I pick them up myself?

Yep. Place your order at least one hour in advance and then you can swing by our Brooklyn warehouse during our self-serve pickup hours which are 9am-5pm Monday through Thursday and 9a-2pm Fridays.
We will have everything prepped and ready for you to pickup – you’ll just have to send enough manpower with moving blankets. Easy as That.

We also have a handful of trusty messenger services on speed dial and we’d be  happy to pass their info along if pickups in BK ain’t your thang.
Just Note: Pickups are recommended for smaller items only – some items aren’t eligible for pickup and larger orders/items may require a Certificate of Insurance.

Where do you get your stuff?

We want to make sure you and your clients look and feel like a million bucks by offering a curated collection of high-end furniture that sets you apart from the rest.

We’ve been in the game awhile now and have learned a thing or two about mixing luxury furniture and events – The quality and design of our items is SO important to us so we tirelessly strive to bring you the best shit.

By designing and making a lot of our own furniture, we’re able to use our event rental experience and furniture design background to build pieces using only the most-durable materials and fabrics of the highest-quality. We work with our in-house upholstery team and wood shop to ensure quality craftsmanship straight from Brooklyn.

We also work with high-end furniture manufacturers and furniture designers, have sourcing contacts all over the world and reupholster vintage items.

Can I come see some of your stuff in person?

Sure, we love showing off our stuff.  Make an appointment to come to our Brooklyn studio!
We’re in the Navy Yard. Our address is: 63 Flushing Avenue, Building 3/Suite 601 Brooklyn, NY 11205.

I’m looking for something particular and I don’t see it on your site, can you help?

We keep our site up to date with all of our inventory but have loads of new stuff coming in every day so you never know; we might even have what you are looking for already. If we dont have it, we may be able to point you in the right direction.
We’re constantly striving to become a one-stop shop for all of your event furniture rental needs so we always like to hear what you’re looking for!
We also offer custom sourcing for commercial spaces.

I’m stuck, I want to rent some stuff but I’m having trouble deciding what to choose. Can you help?

Totally! While we don’t offer any design services, we would love to help you chose the right pieces to achieve what you want and within your budget.
We also work with a lot of great event designers we can recommend.
You can also check out our Patina In Action page to see what other clients have done and our blog to see what we’ve been playing around with.

How Long is your rental period?

The prices listed on the site are for a 24-hour rental period. Of course we’re flexible on that if you’d need it for a bit longer than 24 hours.
Our multi-day rates (3-6 days) are 1.5 X our day rate for the duration of the rental.
Our weekly rates are 2X our day rate.
We also have monthly rates!

What if I break or bruise it?

We get it, it happens. We won’t be upset, but we do charge a replacement cost if its broken, which is typically 3 times the rental price but varies depending on the piece. If it’s a stain or a tear, we’ll charge you the cost of the repair or cleaning.

What else do I need to know before renting from Patina?

Check out our full rental policy here

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